Office Administrator · Medical Billing & Coding, B.S. Business Administration
If you've ever called our office with an insurance question, chances are Karen is
already one step ahead of you.
Karen graduated from Western Technical College in 2018 with a degree in Medical
Billing & Coding and earned her Bachelor's in Business Administration in 2021. With
over 17 years of customer service experience and eight years working in the medical
administrative field, she specializes in insurance, billing, claims, and helping
patients understand their healthcare benefits—because no one likes surprise medical
bills!
Karen is passionate about making every patient feel supported and understood. She
knows firsthand that balancing self-love, health, and becoming the best version of
yourself isn't always easy, which allows her to connect with patients with empathy and
compassion.
When she's not making sure the office runs smoothly, Karen is spending her time with
her son, family, pets, attempting to stay consistent with workouts (she'll admit she
doesn't love them... but she still shows up!), or using her PTO to be front row at a
concert making unforgettable memories. Music, helping people, creating positive
experiences, and making healthcare a little less stressful are what keeps her going.